How do you establish the “right” learning strategy in today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) organization? What are learning leaders looking for from their teams, their learners and their vendor partners that will help build sustainable impact on their businesses?
Every organization and industry has unique characteristics that inform the strategy behind their learning and development efforts. At Panera, these characteristics include:
- Moving from a public, founder-led company to a privately held corporation
- An industry that celebrates when turnover is below 100% annually
- A massively distributed, deskless hourly workforce (140k and growing)
- Significant churn of senior executives (3 CEOs in 18 months)
- Brand threatening external crisis ranging from eColi to data security breaches…
- And an unwavering commitment to become a disruptive force for good through our food
- This discussion will pull the curtain back on how learning strategy is really made and help you think through what you can do to help the modern learning function succeed.
Key Takeaways:
- What factors learning leaders consider when building a strategy
- Investigative methods to help ensure leadership buy-in for training initiatives
- What the learning team should be thinking and doing to maximize their contributions and grow their own careers
- How leaders see the role of vendor partners in delivering value through the learning function
- A look at some of the training methods and techniques Panera uses to address the challenges of their industry
About Your Presenter
Scott Millward is Senior Vice President of Panera’s Learning & Development team that is responsible for the instructional design, field training and associate communications for the training and development of associates throughout Panera.
Scott most recently served as Chief Learning Officer at Farmers Insurance where he managed the University of Farmer’s business unit. While in this role, he led a full organizational redesign to modernize the university operations and delivery model. Prior to that, he held a variety of roles focused on learning and organizational development, including Chief Talent Officer at Farmers Insurance, Vice President, Learning and Development at Warner Bros. Entertainment, and Vice President, Organization Development and Training at Fox Networks Group. In addition to his corporate experience, Scott has been a college professor at seven different California colleges and coached competitive debate.
Note: We will be recognizing our Past Presidents at this meeting.
Register early and bring a guest!
Agenda:
6:30 p.m.- 7:00 p.m. Registration, Networking and Dinner
7:00 p.m. - 8:30 p.m. Program (all programs begin promptly at 7 pm)
8:30 p.m. - 9:00 p.m. Honoring Past Presidents
Coming straight from the office with no time to eat? Don't worry, boxed sandwich dinners will be available for all attendees! Let us know your preference when registering.
ATD-LA is recognized by SHRM to offer SHRM-CP or SHRMSCP professional development credits (PDCs). This program is valid for 1.5 PDCs. For more information about certification or recertification, please visit shrmcertification.org.
Location: University of Southern California, Ronald Tutor Campus Center, Room TCC 227, 3607 Trousdale Parkway, Los Angeles, CA 90089
Parking options:
- $14 at any of these structures. Please allow 5-10 minutes to walk to the meeting room. Please tell the gate attendant you are attending an event at USC.
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- Downey Way Structure, 3667 McClintock Ave. Los Angeles 90089 (Use the entrance from Vermont)
- Gate 3, USC McCarthy Way Structure 3499 S. Figueroa Street, Los Angeles, CA 90089,
- USC Hotel (Radisson) 3540 S. Figuero St., Los Angeles 90089, or
- Gate 4, USC Royal Structure, 672-698 W Jefferson Blvd South Los Angeles.
- Street parking is also available.
- USC is Metrolink friendly and it is also a 5 to 10 minute walk to the meeting room.
Pre-Registration Suggested: Cutoff to register with dinner is Monday, Feb. 17.
Please click here for cancellation and refund policies.
